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From241US$ /night
Check-in
18Dec2025Select date
Check-out
19Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
-
Close to the beach
Great
8.2
7.7
/10

Amenities

Princess Family Club Riviera offers an exceptional all-inclusive experience with access to various pools, including a water park designed specifically for children. The hotel features a dedicated clubhouse, which provides activities tailored to children from ages 4 to 12. Guests can also enjoy non-motorized water sports, including catamaran sailing, snorkeling, and paddle boarding.

Rooms

The hotel accommodates families in spacious rooms, with a total of 144 rooms that include Family Club Deluxe Junior Suites with hot tubs, and Swimout Suites offering direct pool access. Rooms are equipped with a king bed and bunk beds or two double beds, ensuring comfort for families of varying sizes. All accommodations provide special amenities for children and are designed to meet family needs.

Location

Located just minutes from the bustling Playa del Carmen, Princess Family Club provides easy access to the stunning beaches and local attractions. The hotel is close to several archaeological sites, like Tulum, and vibrant cities, such as Cancun. This prime location allows families to explore the rich culture and activities available in the Riviera Maya.

Children's Activities

The hotel hosts a Kids Club with daily activities for children, along with a Teen Club catering to ages 13-17. Entertainment options include a mini-disco, themed shows, and a crafts room, ensuring engagement for all age groups. Dedicated babysitting services are available, providing a safe and fun environment for kids.

Dining

Princess Family Club offers a variety of dining options with access to seven à la carte restaurants and multiple buffet choices, including a themed Pirate Buffet for families. Guests can enjoy a culinary journey with international cuisine, featuring Italian, Mexican, and Asian offerings. An exclusive ice cream parlor and 24-hour snack service complement the diverse dining scene.

Highlights

Location: Close to Playa del Carmen

Rooms: 144 rooms with pool access

Children's Activities: Dedicated Kids and Teen Clubs

Dining: Access to 7 à la carte restaurants

“I think this hotel really shines for families, especially with its Family Club perks like dedicated kids' pools and playgrounds, which I noticed seem designed to keep the little ones entertained. The themed dining, like the pirate-themed buffet, also strikes me as a thoughtful touch for making meal times fun for everyone. Overall, I think it emphasizes creating a relaxed and engaging environment for family vacations.”
Hotel logo
Olivia StoneManaging Editor at Familyresort
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Choose Your Family Room Type

Choose from a range of family rooms including doubles, suites, and special family packages with meals and free cancellations
Family Club Room Pool Access
2 persons
55 m² 
3 Single beds
Shower
Coffee machine
Family Club Room
2 persons
55 m² 
3 Single beds
Shower
Coffee machine
Family Club Pool Access
2 persons
55 m² 
1 King-size bed
Shower
Coffee machine

Room Availability & Price Calendar

Find availability and check prices for your dates now!

Facilities

Our resorts offer tailored amenities to ensure your family’s comfort and unforgettable experiences

General

  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Baby pushchair
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Night club
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • AM/FM alarm clock
Show more

Dining Onsite

Explore an array of tantalizing dining options at Princess Family Club Riviera, where culinary adventures await. From vibrant buffets featuring international flavors to lively bars serving refreshing beverages, every meal is a delightful experience tailored for families and guests of all ages.
Princess Family Club Riviera Playa del Carmen Restaurant photo

Exclusive Buffet

International
Ambiance
A spacious and inviting setting, perfect for family gatherings and casual dining.
Key Offerings
An extensive selection of globally inspired dishes, prepared to satisfy diverse tastes at any time of day.
Reservation
Not needed.
Open for breakfast, lunch, and dinner.

Family Club's Pirate Buffet

Family-friendly buffet
Ambiance
Fun and vibrant, designed specifically for families with a playful pirate theme.
Key Offerings
A dedicated chef prepares an appealing variety of dishes to delight both children and adults alike, creating a cheerful dining atmosphere.
Reservation
Not needed.
Hours vary.

Fantasy Bar

Casual drinks and snacks
Ambiance
Lively with daily activities led by enthusiastic animators, perfect for family interaction and fun.
Key Offerings
Premium beverages and light snacks; guests can enjoy participation in various entertaining activities while enjoying a drink.
Reservation
Not needed.
Hours vary.

Sunset Lobby Bar

Cocktails and light refreshments
Ambiance
A cozy spot situated in the lobby of the Grand Sunset Hotel, ideal for relaxing and socializing.
Key Offerings
Craft cocktails and a selection of snacks; a perfect spot to unwind after a day of adventure.
Reservation
Not needed.
Hours vary.

Location

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
Map view
Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
1.2 km
Restaurants
Koh Thai
1.5 km
Predio El Limonar fraccion 2
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Playa
Playa
18 minutes walking
Stunning beach with soft sand and clear waters, perfect for sunbathing and water activities. Ideal for families and couples.
Xcalacoco
Xcalacoco
30 minutes walking
Pristine beach featuring gentle waves and lush surroundings, ideal for a relaxing day out in nature.
El Camaleon Golf Course
20 minutes walking
Challenging golf course designed by Greg Norman, offering stunning views and an excellent golfing experience.
Cenote Misterio Maya
Cenote Misterio Maya
10 minutes drive
Unique natural cenote for swimming and snorkeling. Offers guided tours to explore the natural beauty.
Grand Coral Beach Club
Grand Coral Beach Club
30 minutes walking
Beach club featuring beach access, sun lounges, and water sports. A great spot for swimming and relaxation.
Koh Thai
Koh Thai
18 minutes walking
Authentic Thai cuisine in a vibrant setting. Signature dishes include Pad Thai and Green Curry, suitable for vegetarians.
La 5ta Hacienda
La 5ta Hacienda
55 minutes driving
Charming venue offering traditional Mexican fare with a touch of elegance. Reservations recommended for a delightful dining experience.
Coco Bongo
10 minutes drive
Famous nightlife venue featuring live shows, music, and dance. A vibrant atmosphere perfect for a night out.
28 de Julio Square
40 minutes walking
Lively public square hosting various events and performances. A great place for family-friendly entertainment.
Getting around
City Centre
Playa del Carmen10 min  ·  6.5 km
Airports
Playa Del Carmen, Quintana Roo (PCM)17 min  ·  11.0 km
Cancun International Airport (CUN)78 min  ·  51.7 km
Interested in Special Early Booking Offers?
Secure exclusive rates for your family now!
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Princess Family Club Riviera provides visitors with a free full breakfast. 
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
144
Former name
Family Club at Grand Riviera Princess
Questions of the users
About Princess Family Club Riviera
Can I enjoy direct access to a pool from my balcony in certain rooms?
12 February 2024
The available option for direct pool access is the Family Club Room Swimout.
Is it possible to book a single room for my family of five including three children?
15 March 2024
Rooms accommodate a maximum of five guests, so booking at least two rooms would be necessary for larger families.
Will I have access to all restaurants in the resort as a Family Club guest?
20 April 2024
Yes, access to all 12 restaurants across the Princess complex is available.
Do all-inclusive packages cover local and international drinks?
30 January 2024
Yes, food and drinks, including various beverages, are included round the clock.
What's the main distinction between the Family Club options available for booking?
25 May 2024
The Family Club provides exclusive family-oriented services with access to the Grand Riviera Princess.
How can I arrange for airport transfer to reach the resort?
18 March 2024
It's recommended to book transfers through Best Day Travel or Nexus Tours.
Are the amenities from both Grand Sunset and Grand Riviera accessible to all Family Club guests?
23 June 2024
Yes, guests have access to all the amenities at both resorts, excluding the Platinum and Laguna Villas areas.
Is there a fitness facility available for use during my stay?
8 July 2024
The gym is open daily from 7:00 AM until 4:30 PM.
Does the hotel offer special dietary options, including plant-based meals?
15 August 2024
Yes, plant-based and vegan options are available for all guests.
Is the hotel equipped for guests with disabilities?
10 September 2024
The hotel has facilities for guests with reduced mobility and offers wheelchair rentals.
What benefits do I receive when booking with MyPrincess?
27 October 2024
Booking grants perks such as a welcome cocktail, a fruit platter, and one day at the Chill Out Beach Club.

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